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Payments, Settlements & Reconciliations (PSR) Executive
Flagstone International (FIL) is a Jersey-based fintech redefining global cash management. Since launching in 2022, our platform has offered a secure, single-onboarding gateway to diversified deposit products from leading banks worldwide, serving private, corporate, and institutional clients across currencies and jurisdictions.
As a PSR Executive, you’ll support the day-to-day operational activities that sit at the heart of FIL’s client funding, payments, reconciliations and platform bank processes. This is a hands-on operational role: helping ensure client instructions are processed accurately, payments and settlements are completed on time, reconciliations are controlled, and key operational records are clear, complete and reliable. To support timely processing and strong operational coverage, this role works 08:00–16:00.
If you are highly organised, detail-focused and motivated by getting the fundamentals right, this role offers the opportunity to build strong payments and operations experience in a fast-moving, high-growth environment. You’ll work across multiple systems, banks and internal teams, playing an important part in delivering a smooth, controlled and trusted service for our clients and partners.
As a PSR Executive, you’ll support the day-to-day operational activities that sit at the heart of FIL’s client funding, payments, reconciliations and platform bank processes. This is a hands-on operational role: helping ensure client instructions are processed accurately, payments and settlements are completed on time, reconciliations are controlled, and key operational records are clear, complete and reliable. To support timely processing and strong operational coverage, this role works 08:00–16:00.
If you are highly organised, detail-focused and motivated by getting the fundamentals right, this role offers the opportunity to build strong payments and operations experience in a fast-moving, high-growth environment. You’ll work across multiple systems, banks and internal teams, playing an important part in delivering a smooth, controlled and trusted service for our clients and partners.
Requirements
Payments and settlements
You will support accurate, well-controlled processing across client funding, payments, FX and settlements.
Reconciliations and operational accuracy
You will help maintain confidence in our processes by reconciling records, investigating exceptions and retaining evidence.
Platform bank and rate administration
You will support platform bank information, rate updates and records that keep FIL’s products, controls and communications aligned.
Operational risk and controls
You will support a strong control environment by completing checks, following procedures and escalating issues early.
Management information and reporting
You will support operational reporting and workflow updates that give the business clear visibility of activity, performance and risks.
You will support accurate, well-controlled processing across client funding, payments, FX and settlements.
- Process and monitor client funding instructions, payments and FX transactions within agreed service levels.
- Support daily payment, funding and instruction workflows, ensuring tasks are completed accurately and on time.
- Monitor operational inboxes and respond to client, bank and internal queries promptly.
- Support payment batch creation, release, closure and approval processes.
- Monitor funding exceptions, settlements, maturities and confirmations, escalating issues appropriately.
Reconciliations and operational accuracy
You will help maintain confidence in our processes by reconciling records, investigating exceptions and retaining evidence.
- Perform daily cash and transaction reconciliations across client, operational and partner bank accounts.
- Investigate exceptions, ensuring items are documented, assigned and resolved promptly.
- Support end-of-day and real-time reconciliation activities.
- Assist with attestations and evidence gathering for Compliance, Audit and controls.
Platform bank and rate administration
You will support platform bank information, rate updates and records that keep FIL’s products, controls and communications aligned.
- Maintain and monitor platform bank rates, internal rate sheets and related records.
- Review central bank rates and support pricing controls and rate administration.
- Monitor and escalate platform bank rate changes, ensuring timely stakeholder updates.
- Support reviews of financial institution information, including credit ratings, due diligence and feedback logs.
Operational risk and controls
You will support a strong control environment by completing checks, following procedures and escalating issues early.
- Complete daily control checks and evidence key PSR activities.
- Identify, escalate and support resolution of incidents, processing issues and funding exceptions.
- Maintain procedures, checklists and records so they remain accurate and easy to follow.
- Monitor transactions against internal restrictions and eligibility requirements.
Management information and reporting
You will support operational reporting and workflow updates that give the business clear visibility of activity, performance and risks.
- Produce scheduled operational, compliance and regulatory reporting accurately and on time.
- Assist with monthly MI, performance reporting and interest reconciliations.
- Maintain Salesforce cases, workflow records and operational trackers.
- Escalate issues, risks and trends to management to support timely action.
Key Responsibilities
At FIL, how we deliver matters as much as what we deliver. In PSR, that means disciplined execution, accuracy, clear communication and ownership of the details. We are looking for someone who is reliable, organised and proactive, who follows process carefully but also knows when to ask questions, escalate issues and suggest improvements.
You will be expected to work collaboratively across Operations, Commercial, Compliance, Finance, Product and Technology, helping keep activity moving while maintaining strong controls. This role requires someone who takes pride in getting things right first time, communicates early and clearly, and understands the importance of trust, pace and control in a regulated financial services environment.
Success starts with
Desirable skills & experience
You will be expected to work collaboratively across Operations, Commercial, Compliance, Finance, Product and Technology, helping keep activity moving while maintaining strong controls. This role requires someone who takes pride in getting things right first time, communicates early and clearly, and understands the importance of trust, pace and control in a regulated financial services environment.
Success starts with
- Experience in payments, banking, fintech, treasury or financial services operations with exposure to regulatory, audit or compliance-related processes.
- Strong organisational skills, with the ability to prioritise workloads and manage multiple tasks effectively whilst identifying to improve operational efficiency and strengthen controls.
- Ability to follow documented procedures and work within established controls and deadlines.
- Clear communication skills when dealing with internal teams and external banks and partners.
- Strong analytical and problem-solving skills, with the ability to investigate discrepancies and resolve issues effectively.
Desirable skills & experience
- Exposure to cross-border payments, HSBCnet, multi-currency transactions or SWIFT would be a definite advantage.
- Experience using workflow, case management or CRM systems such as Salesforce.
- Understanding of operational risk, compliance or audit requirements within a regulated business.
- Familiarity with financial institutions, deposit products or cash management platforms.
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